Ben Busfield

Operations Manager

I started working in insurance in 2012 on the Zurich Graduate program. Since then I have experienced a number of functions throughout my career to date including Underwriting, Claims and Business Analysis.

I am ACII accredited and prior to joining the MGAA, I qualified as a Chartered Insurer. Previously, I worked at a CII local institute as Careers Secretary where I organised educational events throughout the year.

Having joined the MGAA in October 2019 as Operations Manager, I have immersed myself in the Delegated Authority sector. Working alongside the committees, forums and the board has given me fantastic exposure to all aspects of the market.

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