Accident Investigations & Claims Defensibility

25/09/2024 | Online Zoom Conferencing

Gavin Rowell, Director of Loss Adjusting with Innovation Group Adjusting, will be providing a briefing session on Accident Investigations and Claims Defensibility. The session will provide key insights into why and how policy holders should complete appropriate incident investigations, the common pitfalls noted on a day-to-day basis and how these can impact claims defensibility.

Learning Objectives

At the end of this session, delegates will be able to:

  • Be able to summarise to clients the importance of thorough investigation of accident and incidents
  • Explain the pitfalls and dangers of inadequate document completion
  • Describe the importance of evidence collection and retention
  • Outline how significantly liability claims differ from traditional classes of business – motor and property

About the Presenters

Gavin Rowell

Gavin joined Innovation Group in April 2024 as part of our continuing growth plans for our Loss Adjusting and Claims Management operations. He is an experienced Loss Adjuster, Liability Adjuster, TPA Manager and Operations Director, with over 30 years in the industry, investigating and handling all manner of liability and property claims and managing teams of staff, including their technical audit, supervision and training.

In addition to his management and operational responsibilities Gavin has a proven track record in investigating and handling complex liability and property claims. In recent years he has been directly involved in high profile cases including complex life changing injuries, allegations of modern-day slavery, bullying and harassment, breaches of GDPR, power station business interruption and civil engineering rip and tear claims, amongst many others.