FSCS Insights for MGAA Members

17/02/2022 | Online - Zoom Conferencing

  • Who FSCS are, what do FSCS do?
  • How FSCS is funded by industry
  • How cost is shared across the 56,000 levypayers
  • Recent trends in the levy
  • Insurance insights, insurance claims flow through, examples
  • How will FSCS manage future complexities? Unique insights via FSCS data

Learning Objectives
By the end of the event, delegates will be able to:

  • Summarise the role that FSCS plays and its funding
  • List how the levy’s financial burden is spread across different sectors
  • Outline some examples of recent FSCS wins to prevent consumer harm

About the speakers


Lila Pleban, Chief Communications Officer, FSCS
As a member of its executive team, Lila is responsible for FSCS’s stakeholder engagement strategy through the design, development and implementation of communications, international liaison, marketing, policy, public relations and research. She leads teams to protect the brand and enhance the reputation of FSCS across all channels, marketing and products, working closely with the board and executive and representing the organisation across the financial services industry to raise awareness and shape future policy and regulatory change.

Tim Furness, Head of Finance, FSCS
Tim is responsible for leading the finance function to help FSCS achieve its overall strategy. His responsibilities include end to end ownership of all financial processes, systems and reporting, treasury management, as well as ensuring appropriate financial governance and control. As part of this role Tim ensures FSCS has sufficient funds to pay the compensation to its customers through forecasting and collecting the levy and having suitable funding arrangements in place.

Lisa Frampton, Operations Manager, Insurance, FSCS
Lisa is responsible for leading the operation in readiness for new insurance failures and ensuring the scheme is able to respond for customers impacted, as well as ensuring governance and reporting for the strategy of failures from the beginning with the IP to the end when an IP has stepped away from the administration. This also constitutes ensuring the right processes, skills, and technology are in place, working with regulators in the UK and overseas to ensure the best outcome for customers and levy payers.