Explore the transformative potential of Gen AI for MGAs. In this Market Briefing, the experts from Encora will take you beyond the hype and buzzwords, they’ll demonstrate how Gen AI can automate underwriting and streamline claims operations, while enhancing customer service.
Learning Objectives
At the end of this session, delegates will be able to:
- Describe the role of Generative AI for insurance & how to leverage this.
- Outline how Gen AI can be used as a supportive tool for underwriters & claims handlers.
- Identify the risks associated with Gen AI implementation.
About the Presenters
Daniel Jinga
With over 15 years of expertise within the financial services, especially in insurance, risk management, and payments, alongside a bachelor’s degree in Computer Science and Mathematics, Daniel brings a wealth of experience to the table. As VP, Consulting and Business Solutions, Insurance, and banking at Encora, he specializes in driving impactful business transformations through the strategic integration of technology and changing the organizational culture towards a data-driven one that embraces the opportunity of redefining their businesses.
Passionate about leveraging technology as a catalyst for change, Daniel thrives on guiding executives and organizations through their transformative journeys with a focus on redesigning their processes, adopting low-code/no-code platforms, increasing automation, augmenting processes, and improving user experience through ML and Gen AI or how to adopt an agile mindset at the organizational level.
Marc Hollyoak
Marc is a seasoned strategist and innovator, currently spearheading the development of cutting-edge Generative AI concepts in the insurance industry at Encora Inc. Previously within multinationals like Capita and HPE, he has successfully led strategy, innovation, and excellence in AI, data, and low-code practices. A serial entrepreneur, Marc has co-founded several startups in telematics insurance, telecoms, and online marketplaces, showcasing his ability to drive innovation and growth. He is pursuing a PhD in Deep Reinforcement Learning and holds an MBA, MSc in Systems Design, and BSc in Computer Science. As a Chartered Engineer and European Engineer with the British Computer Society, Marc is dedicated to pushing the boundaries of technology and creating transformative solutions for clients navigating the Generative AI landscape.
