MGAA Personal Lines Insights – December 2023


19/12/2023 | Online Zoom Conferencing and In-person at the MGAA Offices

Claims in the digital age: How insurers can get started

Claims Consortium Group will be providing an insight into how insurers and claims professionals can harness technology and drive improvements across their claims process. This encompasses process improvement, driving better data, automation, supply chains, and building a claims journey around the modern customer. The presentation will draw on real world experience from a claims TPA perspective, as well as providing meaningful insights and case studies around current and future integrations with insurers.

Learning Objectives

At the end of this session, delegates will be able to:

  • Describe the benefits to the claims journey of embracing modern technologies.
  • Summarise the way data and insights can be gathered in new ways, including automated data sharing.
  • Explain the benefits of aligning systems and supply chains,
This image has an empty alt attribute; its file name is e16a7756-a361-c6b8-d8de-992207f752dc-1024x385.png

About the Presenter

Matt Brady, Chief Executive Officer

Matt has been with the Group since 2007 and has been instrumental in growing it to where it is today. He has an extensive background as a special investigator and a proven track record of driving innovative strategies that are pivotal to the Group’s ongoing success. His pragmatic leadership style combined with his commitment to a customer centric, ethical approach exemplifies his aspiration to revolutionise industry standards.