Technical Claims Forum – Navigating claims inflation: How to retain customers whilst achieving underwriting success

06/10/2022 | Online

The rising cost of living & doing business coupled with widespread supply chain challenges, has pushed the insurance market to find new ways of working to meet consumers’ rising expectations for quick resolutions & outstanding service delivery.

In this session we’ll hear how everchanging inflationary pressures to building materials, vehicle parts and labour costs are impacting overall claims costs and customer experiences across the property & motor claims markets. Shining a light on the importance of strategic collaboration between MGAs & TPAs, our panel will highlight how to make the most of claims technology & automation to remain agile, achieve underwriting success & good customer outcomes.