The Claims Lifecycle

23/03/2023 | On-line Zoom conferencing

A briefing on the claims lifecycle from FNOL to conclusion. Commentary on the challenges and opportunities around pre-issue handling and how a case looks through to ultimate conclusion.

We will provide some specific insight on the challenges that are presented by the litigation process and the impact of Covid-19 and the wider judicial issues.

Learning Objectives

At the end of this session, delegates will be able to:

  • Describe how a claim looks from FNOL to conclusion.
  • Explain some of the opportunities and challenges in claims handling.
  • Summarise some of the issues and challenges of the court system.
  • Outline what influences a claims lifecycle.

Andrew Thomson

Andrew specialises in defending fraudulent motor claims in the insurance sector where fraud and/or dishonesty is alleged. He has a particular expertise in the Gibraltar market, where he advises clients on all aspects of their claims function and the wider motor market in Gibraltar.

Andrew has over 14 years’ experience advising clients on strategic and emerging fraud issues and the defence of fraudulent claims.

Andrew has interest and experience on advising clients in the emerging InsurTech market in both Gibraltar and the UK.