Research from McKinsey shows how the Covid-19 pandemic has dramatically accelerated technology adaption in businesses, suggesting that the change to remote working happened 40x faster than pre-pandemic assumptions.
The insurance market traditionally has relied on relationships and close contact, a year on from lockdown and our working practices have changed almost beyond recognition, but there’s far more to the future of the insurance market than simply business-as-usual and working from home. Successful businesses are those that have adapted to digital working practices, embraced technology and empowered their workforce.
Faced with new business models, demand for smarter profitable products and changes in both operational culture and customer behaviours how can you digitise your business to stand out from the crowd and bounce back post covid to become a better version of yourself?
Organisations need to operate more collaboratively, bringing the best experience, creativity and talent to solve today’s challenges. Such as how do you really position your business to take advantage of new digital techniques to empower both your system thinking and marketing campaigns?
Working with the team at digital change consultancy Cognitive Risk, Brandex will help you understand how to plan creative and connected solutions – to ensure you join up the digital dots in a post lockdown world.
- What will digitising my business do to improve it?
- How to improve the customer experience.
- How to tell your marketing story in the digital realm.
- How technology will drive your business forward.
About the speakers
Stuart joined Brandex Group in 2011 after a 20-year career at Aviva where for his last 11 years Stuart led the corporate digital team. Aviva’s online communications challenge was a complex one, balancing the demands and opportunities of a dynamic consumer brand and an extensive global portfolio of websites.
Stuart is an experienced digital communicator for both corporate and marketing led initiatives with a substantial track record. A former journalist with a focus on audience needs, Stuart has delivered many award-winning online experiences.
A former governor at Norwich University of the Arts, Stuart is also now a board director at the Insurance Industry Charitable Association in the UK.
With 40+ years experience in the insurance industry Mark’s career has seen him work front-line within Lloyd’s Syndicates, found one of the UK’s first (and now leading) outsourced claims management companies and more recently co-found and help grow what has become one of the insurance industry’s largest dedicated strategic brand and marketing agencies.
Along the way he has helped a number of businesses grow and achieve their own business goals. Now with this rich and varied career experience, based in the City of London, I have refocused my professional life, to use all the skills acquired and reputation earned to help our clients reach their own professional goals and those of their businesses.
In 2017 Mark’s entrepreneurial achievements were recognised when he was proudly admitted as a Freeman of the Guild of Entrepreneurs .
Matt is a strategic thinker and implementation/delivery focused individual, with over 30 years experience, gained in a variety of different sectors. During his career he has been involved in a number of successful Tech start ups, building one from 3 staff at inception to 145 at the time of a trade sale.
For the past 15 years his focus areas have been predominantly in introducing software and technology into the Insurance market. He has vast experience in delivering strategic change, with a driven aim of implementing technology that is not only applicable but also more effective. He is passionate about moving insurance solutions online and making them smarter, especially where online distribution is involved.