Transforming Equality, Diversity and Inclusion (EDI) in UK Insurance – lessons for MGAs

13/12/2023 | Online Zoom Conferencing

The University of Nottingham, supported by Browne Jacobson, has produced milestone research on equality, diversity and inclusion in the UK insurance market. This briefing will enable MGAs to maximise the value of the research in addressing the legal, regulatory and operational issues arising in relation to EDI.

Read the report here:

First independent research focused on transforming EDI practices (

Transforming EDI practices in UK insurance – September 2023 (

Learning Objectives

At the end of this session, delegates will be able to:

  • Describe the key current benchmark data on EDI in the UK insurance market.
  • Explain where their MGAs currently stand in relation to that data and the legal, regulatory and operational issues raised by EDI more generally.
  • List the steps that can be taken to maintain or enhance (as applicable) their firm’s EDI standing.
  • Outline how issues as to EDI are likely to develop in the near future for the insurance market in general.
This image has an empty alt attribute; its file name is e16a7756-a361-c6b8-d8de-992207f752dc-1024x385.png

About the Presenters

Jeremy Irving, Browne Jacobson

Jeremy Irving is a Partner and Head of Financial Services Regulation at Browne Jacobson LLP. His work with MGAs and other insurance firms includes advice on environmental, social and governance (ESG) issues, such as senior manager training, board effectiveness, the Consumer Duty, Operational Resilience and Vulnerable Customers, all of which involve questions of equality, diversity and inclusion (EDI). Jeremy has wide expertise in regulatory supervision, notifications, whistleblowing, investigations and enforcement on conduct, governance and prudential matters in multiple financial services sectors.

Dr Victoria Howard, University of Nottingham

Dr Victoria Howard leads the Knowledge Transfer Partnership between University of Nottingham and Browne Jacobson LLP which has funding support from UKRI Innovate UK. Victoria specialises in investigating language, equality, diversity and inclusion in professional settings. She has been working in the Linguistic Profiling for Professionals business unit at University of Nottingham since 2017 and previously worked as a pensions and employee benefits solicitor and consultant for international firms in London and Zurich.

Prof Louise Mullany, University of Nottingham

Louise Mullany is Professor in Sociolinguistics and Founder and Director of Linguistic Profiling for Professionals (LiPP), an innovative business unit and research centre at the University of Nottingham, specialising in the delivery of knowledge exchange and research impact with industry partners. She has 25 years’ experience working collaboratively with external organisations in the fields of business, health and political communications. She specialises in investigating issues of diversity and inclusion, with particular expertise in gender, marginalised identities and workplace equality.

Raymond Silverstein, Browne Jacobson

Raymond Silverstein is a Partner at Browne Jacobson LLP and heads its Employment and Business Immigration Law team in London. He is also joint head of the Employment Practices Group in Pangea Net, an international network of law firms. Recognised by the Legal 500, he advises clients, including insurance firms, on every aspect of employment law, including complex disciplinaries, grievances and claims, reorganisations, relocations, senior executive exits, and modern slavery issues. Having previously worked in house for a major international group, he has invaluable insight into what clients require from their solicitor.