Underwriting efficiency and the adoption of digital services

06/06/2024 | Online Zoom Conferencing

In today’s fast-paced insurance industry, the ability to adapt and integrate digital services is not just an advantage—it’s a necessity. This session will delve into the critical steps necessary for underwriters to identify and implement process changes that can significantly boost efficiency. We’ll explore the landscape of digital services available, discuss how to pinpoint those that align with your specific operational needs, and examine characteristics of successful digital adoption.

Ensuring operational excellence with new digital services is paramount. It’s not just about choosing the right tools; it’s about integrating them seamlessly into your existing systems. We’ll cover the best practices for implementation, from staff training to system compatibility checks, and how to maintain high standards of service quality. You’ll learn how to monitor the effectiveness of these digital services and make adjustments for continuous improvement, ensuring that your underwriting operations run like a well-oiled machine.

Identifying the right process changes requires a keen understanding of current workflows and the bottlenecks that hinder them. CGI’s experts will discuss the process of mapping out existing operations and spotting areas ripe for digital enhancement. Providing advice on how to evaluate your processes critically and the strategies to select digital services that not only fit your requirements but also offer scalability for future growth. By the end of this webinar, you’ll be equipped to make informed decisions that streamline your underwriting process.

Learning Objectives

At the end of this session, delegates will be able to:

  • Outline how to recognise challenges in underwriting operations.
  • Identify & select digital services for underwriting operations
  • Explain how to adopt these digital services for underwriting operations

About the Presenters

Tim Scott-Simmons, CTO Insurance

As CTO of CGI’s Insurance Consulting team, Tim drives the development of CGI’s technology strategy, product development, and its architectural and engineering services in the UK. 20 years of experience in the insurance industry, leading complex transformation programs and delivering innovation for clients across UK and Europe. Tim is passionate about leveraging emerging technologies such as AI, cloud computing and digital services to create value for insurers and their customers.

Kathleen Hollman, Senior Consultant

Having worked as an Underwriter Kat chose to apply her knowledge and 10 years’ experience of the insurance market to dedicated solutions and services focused on underwriting and pricing. Kat is passionate about digital insurance and working with underwriters to help develop market leading strategies in the areas of pricing, risk selection and operational efficiencies.