6 JULY 2023


Register here

We are looking forward to another lively face to face Conference on July 6th 2023 at our new venue, Old Billingsgate, London.

This year’s theme is Community in Action represented by Honey Bees, the epitome of community, protection and working in harmony just like the MGAA and all its members.

Key sessions relevant to our community will be covered including:

  • How do we avoid the path to a soft market?
  • FCA Update
  • Broker panel discussing the merits, challenges, and benefits of working with MGAs
  • Claims inflation, fraud and indemnity mitigation - how do we tackle this and ensure we treat customers fairly?

The programme of panel discussions will run alongside a vibrant exhibition throughout the day, promising to be an insightful event. The day will end with our awards ceremony, followed by a drinks reception to close the conference. 

With so many members together under one roof, the conference presents a massive networking opportunity to build on existing relationships and create new ones!

Completely free for members to attend, make sure you are part of what promises to be an exciting day.  

Register Here
Image from last years MGAA 2021 conference


Event Sponsors

Annual Sponsors

Main Event Videos


MGAA Exhibition opens at 8:30am and runs throughout the day.


Breakfast, sponsored by Geo

08:30 - 09:30



Welcome - Charles Manchester

10:00 - 10:45

Keynote Speaker - Claudio Gienal, CEO- AXA UK & Ireland

10:45 - 11:00

Coffee Break & Networking

11:00 - 11:45

Head to Head - Avoiding the Pricing Cycle Mistake

11:00 - 11:45

eXponential Breakout Session

11:50 - 12:30

FCA Update & Q & A - Matt Brewis

12:30 - 14:00

Lunch & Networking

13:00 - 14:00

Next Gen Panel Discussion

14:00 - 14:45

The MGA Customer View – A Broker Perspective

14:15 - 15:00

INSTANDA Breakout Session

14:45 - 15:00

Coffee Break & Networking

15:00 - 15:45

Juggling the Inflation, Fraud & Cost of Living Conundrum

15:50 - 16:20

Fireside Chat, sponsored by Markerstudy – Baroness Eliza Manningham- Buller LG, DCB and Lord Theodore Agnew 

16:30 - 16:45

Awards Ceremony

16:45 - 18:00

Drinks Reception


Conference Closes

The event is free to attend for all MGAA members.

Non-member MGAs, Insurers and Brokers are welcome to attend at a small fee.

With access to a host of MGAs all in one place, don't miss out on this amazing networking and business opportunity.

We look forward to seeing you there.

Register Here

Panel Discussions


Ant Gould

Director and Head of Content , Full Circle Communications


Gary Head

Director Schemes & Delegated Authorities,  Director of Financial Lines, AXA


Rob Worrell

CEO - Ardonagh Advisory


Clive Nathan

Chief Executive, Underwriting, GRP Group

Avoiding the pricing Cycle Mistake!

This discussion will centre on how all stakeholders in the MGA value chain can work collaboratively to avoid our all-too-common slide into a soft market. With expert analysis and comment from, Insurer, Broker, and MGA representatives this promises to be a lively and robust discussion.


Jonathan Swift

Content Director, Insurance Division, Infopro Digital


Emma Ann Hughes

Editor Insurance Post


Alison Waters



Nick Smallcorn

Director of the London/Head office,  The Clear Group


Tim Johnson

Executive Chair JMG Group

The MGA Customer View – A Broker Perspective

With over 90% of MGAs reliant on Broker partners for profitable growth, this panel, solely comprised of leading UK Brokers, discuss the benefits, opportunities, and challenges in working with MGAs and will highlight what MGAs need to do in the future to both retain and increase support for their businesses.


David Williams

Non Exec Director, Qlaims & Freedom Services Group


Kath Mainon

CEO Claims Solutions Uk & Ireland,  Davies Group


James Burge

Head of Counter Fraud, Allianz


Claire Carpenter

Head of Customer Outcomes Novus Underwriting


Pauline Brookes

Group Head of Motor Trade, Kingfisher insurance

Juggling the Inflation, Fraud & Cost of Living Conundrum

The Panel will debate and share experiences on how customers are treated fairly when inflation headwinds collide with fraud increases and our community looks to protect underlying profit. The Panel represented by the Claims community plus broking and MGA will examine the fairness test and explore what MGAs should implementing operationally to meet these wide and challenging objectives.

Breakout Sessions


Roshan Choolhun

eXponential (Senior Partner)


Toby Gorman

eXponential (Senior Partner)


Josh Chandler

Mulberry Risk (Sales Executive)


Gavin Dollings

(Chief Underwriting Officer)

From Mystery to Mastery: Revealing Long-Term MGA Capacity Secrets

11:00 - 11:45 eXponential

Join us as we equip you with invaluable insights and practical advice to secure and manage capacity with unrivalled precision. Discover how a powerful combination of market matching with actuarial insight at your fingertips, empowers MGAs to overcome challenges and thrive in the competitive landscape.

During this session, our speakers will unlock the secrets to long-term MGA capacity, sharing proven strategies and best practices from an MGA formed in 2016 which now controls $1bn GWP annually. Gain a comprehensive understanding of the intricate dynamics involved in securing and protecting capacity relationships and learn how to leverage actuarial insights to your advantage.

From Legacy to Insurtech: A Journey of Digital Transformation in MGA Operations with INSTANDA and Moonrock

14:15 – 15:00 - Instanda

Hosted by INSTANDA’s Director P&C EMEA Andy Watts, join this ‘beachside’ chat with guest Simon Ritterband, Managing Director of Moonrock, an MGA that successfully underwent a digital transformation journey leveraging insurtech solutions. In this session, Simon will share his first-hand experiences, challenges faced, and lessons learned in adopting insurtech platforms like INSTANDA. Gain valuable insights into the transformative potential of insurtech for MGAs and the key factors contributing to successful digital transformation initiatives.

The conversations will provide attendees with a unique opportunity to hear from an MGA executive who successfully navigated the transition to insurtech. Gain practical insights, valuable advice, and inspiration for your own digital transformation initiatives in the MGA space.


Kaj Pankhania

Manager, DA Strategy and Chair MGAA Next Gen Group


Jack Harding

Underwriter Miramar, and member of MGAA Next Gen Committee 


Charles Manchester

CEO, Manchester Underwriting Management


Jane Harley

Head of Delegated Authorities Oversight at Lloyd’s


Lee Mears

Former English professional rugby union player now Partner of Preston Associates and Executive Coach 


Lewis Maleh

Executive Recruitment Expert Founder & CEO of Bentley Lewis, Host of The Recruitment Show & Don't Take Out Your Phone

Gap to Glory - Cultivating Talent for Successful MGAs MGAA Next Gen Group, sponsored by  AXA XL

Calling both talented individuals looking to grow in their career and companies who want to nurture their future leaders to boost success, Next Gen are hosting an invaluable session addressing:

  1. How to be market leading and stand out from the crowd
  2. Why MGA success is market success
  3. How to form a winning team
  4. How to retain talent

Our panel of experts have cultivated successful teams and know what it takes to be the best, they will share first hand experiences, second to none expertise and foresight on what the future of successful MGAs looks like.

Are you ready to be empowered and thrive both as an individual and as part of a team? Join Next Gen’s session.


Opening speaker - Claudio Gienal, CEO-AXA UK & Ireland

Claudio became Chief Executive Officer in September 2018, with responsibility for oversight of all AXA’s business activities in the UK and Ireland. He previously served as Chief Strategic Officer for the AXA Group.

A Swiss national, he began his career as a management consultant, working for Accenture and later McKinsey & Company. He entered the insurance industry in 2008 by joining Zurich, where he held a number of senior positions including Chief Strategy Officer for Zurich Group and CEO of the Zurich Life Insurance Company. 

Claudio has a master’s degree in environmental engineering from the Swiss Federal Institute of Technology in Zurich and he speaks five languages. In addition to his role at AXA, he’s Vice Chair of the Board for the Swiss insurance start-up JAROWA and is a member of the Advisory Board for the AXA Research Fund. He also attends and is a member of the University of Oxford Vice-Chancellor’s Circle, as part of his work with the AXA Research Fund.

FCA Update and Q & A with Matt Brewis

Matt was appointed Director of Insurance in January 2020 following three and a half years as Head of the CEO’s office. In his role, Matt has been responsible for the FCA’s Supreme Court case to clarify Business Interruption policy wordings during the pandemic; the implementation of the reform of pricing in home and motor insurance; and the FCA’s report into multi-occupancy building insurance. Prior to that, Matt worked at the Bank of England for 15 years. 

Baroness Eliza Manningham-Buller LG, DCB - Former Head of MI5 & Former Chair of the Wellcome Trust

Eliza Manningham-Buller headed Britain’s Security Service (MI5) from 2002 to 2007, before serving as Chair of the Wellcome Trust, one of the world’s largest charitable funders of medical research and other activity to improve human health. From counter terrorism to pandemics, Eliza has led organisations through remarkable and pressurised times.

Eliza reflects on 20 years as a leader of two very different organisations, but which share many traits and goals in managing the unpredictable and trying to keep millions safe. She outlines how leaders’ priorities must change in order to keep pace with shifting demands from all stakeholders and the constant emergence of new, often unimagined challenges. From existential threats such as climate change and pandemics to diversity and fairness, leaders have to seriously consider an ever- changing, complex landscape of priorities that influence both their organisation’s success and society’s future.

At MI5, Eliza led the Service through significant change, expansion and scrutiny as it dealt with the growth of Al-Qaida terrorism after 9/11, and in response to the 7/7 attacks in London. Prior to serving as Director General her various roles took her to Washington during the first Gulf war, as well as seeing her responsible, at separate times, for work on Irish terrorism, surveillance, technical collection, finance and IT, before she became Deputy Director General in charge of intelligence operations.

As Chair of the Wellcome Trust, Eliza helped lead the UK’s biggest charity, overseeing funding for scientific research into all aspects of health and wellbeing, from infection to mental health, as well as responding to Covid- 19. Having foreseen the threat of a pandemic on the scale of Covid-19, the Trust also helped to establish the Coalition for Epidemic Preparedness Innovations (CEPI).

In presentations Eliza covers lessons in leadership from throughout her career, drawing on her experience in the most demanding of environments to stress the need for leaders in any walk of life to engage in frank dialogue and invite criticism: “Do not try to be something you’re not; take responsibility for your team and remember that praising people takes seconds and can make an enormous difference. And don’t forget that humour can be found even in the most awful situations.”

Eliza Manningham-Buller is a cross-bench Peer who currently serves on the Lords Select Committee on Science and Technology. Eliza is a President of the respected foreign policy think-tank Chatham House, was named by Forbes on their The World’s 100 Most Powerful Women list, and was chosen to deliver the prestigious BBC Reith Lectures. Her analysis of the theme Securing Freedom also formed the basis of her book of the same title.

Lord Theodore Agnew - Non-executive Director, Marketstudy group

In a career spanning 35 years, in both the private and public sector, Lord Agnew holds a number of advisory positions, is a Member of the House of Lord’s Industry and Regulators committee and Trustee of the National Institute of Teaching. At the start of his illustrious career, he founded WNS Services Ltd, a claims management and third party administrator to the insurance sector, which he sold to Warburg Pincus.

In 2004 he became CEO of Lloyd’s MGA Jubilee Insurance and affiliated businesses, a start-up venture with syndicates covering motor, life and specialty classes which was acquired by Aon Group in 2010. Between 2010 and 2017 he took Board and advisory positions in Government including the Lead NED at the Ministry of Justice, Chairman of the Academies board in the Department for Education (DfE) and NED at the DfE. In 2012, Lord Agnew founded the Inspiration Trust, an academy trust which now includes 16 schools and 10,000 pupils across East Anglia.

In 2015 he was Knighted for his services to education. In 2017, his passion to reform the UK’s education system led to him accepting the post of Lord’s Minister in the Department of Education. In 2020, he was appointed Minister of State across The Treasury and Cabinet Office.

Don't forget the MGAA awards will be presented at the end of the Conference & please click here to see the shortlist.

Awards 2023
MGAA Awards 2023

The MGAA Awards categories open for entry are:

MGA Initiative

Open to all MGA members

  • Nominate
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Rising Star

Open to all members

  • Nominate
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Service Provider of the Year

Open to all supplier members

  • Nominate
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Community Wellbeing award

Open to all members

  • Nominate
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MGA Insurer of the Year

  • Nominate
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The Awards

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