Many businesses across the country are finding that their insurers are either failing to confirm that losses are covered under their BI policy or have declined cover completely.
In response to customer requirements, MPL Claims Management Ltd has developed and launched an online portal for policyholders or nominated and authorised representatives to submit details of their business interruption losses directly to the claims adjusting team.
The process is simple and one that provides clear advice and guidance for the insured or their representative to quickly ascertain and understand if their loss is covered and how they can go about submitting their losses for consideration of settlement.
The application is fully integrated with the MPL Live claims management system, details of the losses are submitted through the portal and “carbon copied” into the claims file where the adjusting team can view instantly and review alongside policy wordings and schedules to make quick and accurate decisions.
The development of this unique application builds upon the MPL Live modules suite of digital applications, launched to the insurance and regulatory market, which reduces fraud exposure, accelerates the claims process, and helps gain enhanced customer insight.
If you are interested please contact Gary Morley, Commercial Director at MPL gary.morley@mplclaims.com or 07788436579.
