Insourcing vs Outsourcing for Claims Management – what’s best for your business?

26/10/2023 | Online Zoom Conferencing

Businesses face mounting pressure to decide between in-house, outsourcing, or hybrid models. The insurance sector is no exception. For insurance claims management, the line between insourcing and outsourcing blurs. If an organisation has a robust in-house team, is outsourcing the right option?

Learning Objectives

At the end of this session, delegates will be able to:

  • Describe the benefits of insourcing vs outsourcing.
  • Explain the risks of insourcing vs outsourcing.
  • Summarise how the current market dynamics influences decision making.
  • Outline what the future holds.
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About the Presenter

Gary De Groot

Gary joined the business in 2019 and is Growth Director at Innovation Group. He has worked his whole career in claims, having performed a number of roles across Claims Handling, Account Management and Sales.

Gary has worked alongside some of the UK’s largest motor and property MGAs and has detailed insight into what makes many of them so successful.