The session looked at best practice for the procurement of IT by MGAs from a legal standpoint across the transaction lifecycle, from preparing for and structuring the initial procurement, to negotiation of contracts, to contract governance and eventual exit. The presenters highlighed some of the potential pitfalls, sharing some of their own experiences and “war stories”, and look at the challenges being posed by more recent developments, including cloud technologies in the light of the FCA’s recent guideance on this subject.