What do we value in an MGA partnership for the 2020’s?

28/04/2022 | Online - Zoom Conferencing

This Market Briefing presentation investigates features of the MGA and insurer relationship through the carrier lens. The HDI Global Specialty DA team will discuss the philosophy of building delegated partnerships, how organisational culture plays a central role, alongside the technical competencies and performance markers carriers look for in their MGA partners.

By the end of the event, delegates will be able to;

  • Identify the building blocks for a successful long-term MGA / insurer partnership
  • Describe why competitive differentiation is an important MGA attribute
  • Summarise the key performance indicators carriers look for
  • List the data expectations insurers require to measure and monitor underwriting activity

About the speakers


David Hill – Underwriting Manager UK Delegated Authority
I began my Insurance career at the local office of General Accident where I trained to become an Underwriter and joined their Global and Corporate office in the City of London, specialising in Property Insurance. From there, I continued to specialise in Property, taking roles at a Lloyd’s Syndicate and then at Brit Insurance. I have nearly 30 years of underwriting experience, of which 25 years are in the London Market. I have developed my experience in this time beyond Property to include other classes of business.
In my current role, I am the underwriting manager responsible for UK Delegated Authority, where our focus is to develop and maintain a sustainable and diversified delegated authority portfolio.
Outside of insurance, I am a keen sports fan, in particular football, where I played and managed for a number of years and I enjoy participating in and hosting pub quizzes.

Sam McConnell – Senior Underwriter UK Delegated Authority
I started my insurance career 12 years ago as an SME broker on the south coast. For the last 10 years I have specialised in underwriting property and casualty at SME and mid corporate level. During this period, I have worked within many sectors including mutuals, MGA’s and large composites.
My role at HDI Global Specialty is to manage existing schemes and develop new opportunities sustainably.
Outside of insurance, I enjoy cycling and (trying) to keep fit. Music, film and football also take a large chunk of my spare time.

Ryan Gough – Underwriter UK Delegated Authority
I began my insurance career at Miller, working as a Sports Personal Accident broker after completing their rotational Graduate Programme. Prior to joining HDI Global Specialty in the UK, I spent time in Delegated Authority at the Australian Branch, where I worked with numerous agents across a variety of classes.
I’m interested in working with my colleagues to develop a sustainable, diversified Delegated Authority portfolio, and collaborating closely with our agents to help them achieve their ambitions.
Outside of insurance, I am a rugby, real ale, and travel enthusiast, and endeavour to combine all three whenever possible!

Charlie Bush – Assistant Underwriter UK Delegated Authority
Before joining HDI Global Specialty, I spent four and a half years working for Nuclear Risk Insurers Ltd as part of the Underwriting & Claims team, providing insurance solutions for Nuclear Power Plants, Research Reactors, and the entire Nuclear Fuel Cycle.
I joined HDI Global Specialty as an Assistant Underwriter at the end of May 2020, where I now handle UK and International Delegated Authority business across multiple lines of business, such as: Micro SME, Casualty, Pet & Property.
I have completed my Certificate in Insurance & I will continue my studies with a view to becoming an Associate of the Chartered Insurance Institute.